You think you can read minds, and you’re are pretty certain your judgements are accurate. Spoiler alert: They’re not! But doing this can cause real mischief in relationships and work. Here’s help!
I remember visiting some friends when I was in college. They were three women sharing an apartment, and two of them were gossiping about a third roommate’s meager housekeeping. As they complained, one said to the other “…and she never even turns over a plate to wash […]
Are you organized? Do you think of yourself as being ahead of the curve? Are you efficient? Productive? Whatever your answer to those questions, I suspect that sometime over the decade we have lived in this digital world, you have felt overwhelmed by a bloated email inbox. In […]
There is a very real and important distinction between how people make important, strategic decisions both in life and business. On the one hand, there are those who reach decisions very quickly, and then there are those who reach decisions after significant pondering. At the same time, we […]
The last time you called tech or customer support, did the experience lead to you becoming calmer and more reassured, or infuriated and frustrated? If you are like me or the vast numbers of others surveyed by professionals investigating this, you were probably angrier, more frustrated and irate […]
There are certain skills that have objective measures, and therefore allow us to evaluate ourselves. For example, if you can write computer code and the code effectively performs its desired outcome, then you can safely say you are competent in writing that particular code. There are other skills […]
In business, we regularly promote our best and brightest performers to positions in which they have absolutely no expertise, experience or knowledge, and expect them to perform despite a total dearth of instruction, training, practice or correction.
“Nonsense” you say. “People rise based on their track records.”