You think you can read minds, and you’re are pretty certain your judgements are accurate. Spoiler alert: They’re not! But doing this can cause real mischief in relationships and work. Here’s help!
How good at you are responding to rudeness with courtesy and respect? Do you find yourself experiencing disrespect at work? Everyone has both heard of and probably experienced a “toxic culture” at work. Countless hours of consulting have been spent on addressing these complicated ecosystems that undermine motivation […]
There is a very real and important distinction between how people make important, strategic decisions both in life and business. On the one hand, there are those who reach decisions very quickly, and then there are those who reach decisions after significant pondering. At the same time, we […]
The last time you called tech or customer support, did the experience lead to you becoming calmer and more reassured, or infuriated and frustrated? If you are like me or the vast numbers of others surveyed by professionals investigating this, you were probably angrier, more frustrated and irate […]
This post is a bit of a departure in that it is not just about business, productivity or leadership. It tackles a challenge we all face, whether in business, family or other relationships. And we face it over and over again throughout our lives. Maybe this season of […]
How authentic are you? By some peoples’ standards, if you simply speak every thought you have, however petty, mean or hurtful, you are being authentic. But for most of us, that version of “authenticity” seems a lot like being immature and irresponsible. Of course, if everything you say […]
There are certain skills that have objective measures, and therefore allow us to evaluate ourselves. For example, if you can write computer code and the code effectively performs its desired outcome, then you can safely say you are competent in writing that particular code. There are other skills […]